CCPA Notice for California Consumers

CCPA Notice for California Consumers

This California Consumer Privacy Act ("CCPA") Notice for California Consumers ("Notice") applies to California consumers as defined in the CCPA of 2018. It provides information about how the Royal Canadian Mint (the "Mint") collects, uses and discloses personal information (as defined under the CCPA) about California consumers when they interact with us. It also describes the rights of California consumers under CCPA and how they may exercise them. For more information about our privacy practices, please consult our website Privacy Notice.

Personal information we collect, how we collect it, why we collect it and how we use and disclose it

In the last 12 months, we have collected the following categories of personal information about California consumers. The data collection practices described in the following table, which includes the sources of such personal information, the purposes for which we have collected it, and the categories of third parties to whom we may have disclosed this information, are ongoing.

Categories of personal information and source

Purposes

Third-party recipients
(applicable only to B2C customers unless stated otherwise)

Identifiers that you provide directly to us: name, postal address, Social Security number (only for U.S. customers with purchases of $2,500 CAD or more), user ID and password, online identifier, email address, telephone number, account number, preferred official language correspondence or other similar identifiers
  • To provide you with access to, and to manage, your mint.ca or business.mint.ca account and user profile;
  • Contacting you, including for marketing purposes;
  • Shipping you the products you purchase on our website;
  • To comply with applicable regulations and ensure delivery of goods.
  • We may disclose your name, shipping address, and Social Security number (if required) to a third-party shipper in order to ensure the accurate delivery of your order
  • We may disclose your Social Security number to the U.S. Customs and Border Protection, if required
  • We may disclose your email address with advertising partners like Facebook, Instagram, Pinterest, Amazon and Twitter for advertising and marketing (other than cross-contextual behavioral advertising)

Identifiers that we collect from you when you visit our website or B2B portal: Internet protocol (“IP”) address
  • Monitoring network traffic and security on our website and B2B portal;
  • Performing web analytics to optimize website and B2B portal experience and understand customer/user behaviour and needs.

Adobe Analytics (applicable to both B2C and B2B)

Commercial information that we collect from you when you visit our website: products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies

 

Marketing and advertising to you

Third parties that process online credit-card authorizations and payments on our behalf

Financial information that you provide to us to conclude a transaction: credit card numbers

 

Processing your orders

Third parties that process online credit-card authorizations and payments on our behalf

Inferences that we create based on any of the information listed above to create a profile about a consumer reflecting the consumer's preferences

 
  • Understanding our customers;
  • Marketing and advertising to you.

N/A

Feedback and opinions you provide to the Mint and other information you provide to the Mint in your email correspondence with us or via survey responses

Understanding the B2C customer or B2B user experience and how we may improve our products and services to meet your needs

PowerReviews Inc. collects feedback on behalf of the Mint from site visitors choosing to utilize the product review and Q&A functionality on mint.ca product pages

Information we collect from a third-party service provider to detect and prevent fraudulent transactions on mint.ca: information about credit card users supplied by the third-party provider’s network of participating merchants, including such things as device data, IP address, email address, payment information, physical shipping address and billing address

Detecting and preventing fraud

Third-party service provider of the fraud detection and prevention solution

 

Certain categories of personal information mentioned above are considered to be sensitive personal information, namely: credit card numbers, Social Security number, user ID and password.

We do not use or disclose sensitive personal information for purposes other than to perform our services and provide the goods reasonably expected by an average consumer who requests those goods or services or for other purposes specified in section 7027, subsection (m) of the California Consumer Privacy Act Regulations (for example, for security and safety purposes).

We do not sell or share personal information of California consumers as these terms are defined under the CCPA.

Rights of California Consumers

Right to Know About Personal Information Collected or Disclosed

California consumers may submit a verifiable request that we disclose the following information:

  • The categories and specific pieces of personal information that we have collected about you , as well as the sources from which personal information is collected, the business and commercial purposes for collecting it; and
  • The categories of personal information about you that we have disclosed for a business purpose and the categories of persons to whom it was disclosed.

You may submit a verifiable request to correct inaccurate information that we maintain about you.

You may submit a verifiable request that we delete any personal information that we have collected about you, subject to the exceptions provided by the CCPA.

We will not, because you have exercised any of the rights detailed in this Notice, deny you any goods or services, charge different prices or rates for goods or services, or provide you with a different level or quality of goods or services.

Methods for exercising your rights

We will only be able to process your request if we can verify your identity. We will inform you of the information required to identify you on a case-by-case basis. For instance, whenever feasible, we may ask you to provide identifying information that we can match with the personal information we maintain about you.

In order to make a request on your behalf, an authorized agent must provide the Mint with your written and signed permission to make such request.

We invite you to contact us with any questions that you may have related to this Notice or regarding our privacy program by contacting our Privacy Office.

THIS NOTICE WAS LAST UPDATED OCTOBER 2023.